Phone
07900 885231
Answered by Paul from 6:00 AM to 8:30 PM, every day of the week, including while he is working on a vehicle.
Open 6:00 AM to 8:30 PM · No VAT added to any job
Call 07900 885231 and Paul answers the phone himself, every day from 6:00 AM to 8:30 PM. Give the make, model, year and where the vehicle is parked, and the starting price is confirmed on that call.
For anything that is not urgent, send the form and Paul calls back between jobs.
Request a call back
Four ways reach the same person, and the phone is the fastest of them.
Answered by Paul from 6:00 AM to 8:30 PM, every day of the week, including while he is working on a vehicle.
The same number takes WhatsApp messages, which suits sending a photo of a key, a lock or the vehicle.
Send the make, model, year and what the vehicle is doing, and Paul calls back between jobs.
Messages sent after 8:30 PM are picked up from 6:00 AM, so an overnight message is answered first thing.
Locked Out works the same hours seven days a week, and those hours match the Google Business Profile.
Locked Out is not a 24 hour service. Early starts before work and evening call outs both fall inside those hours, and a message left overnight is answered from 6:00 AM.
Three details decide the price and the kit Paul brings, so having them to hand shortens the call.
The make, the model, the year and the registration. The year matters because the same model can use two different key systems.
The postcode, and whether the vehicle is on a drive, in a car park, in a multi storey or at the roadside.
Whether a working key is left, whether a key is snapped in the lock or the ignition, or whether the keys are locked inside.
Proof of ownership is checked before any key is cut. At the home address of the owner nothing further is needed, and anywhere else a driving licence or the V5C logbook is checked.
Locked Out Auto Locksmith Northwest Ltd is based at 21 Charlotte Dr, Wigan WN3 6BF. That address is the base of the business rather than a shop, because the work is mobile and every job happens at the vehicle.
Paul travels up to 25 miles from Wigan. St Helens, Warrington, Widnes, Preston, Leyland, Skelmersdale, Chorley and Leigh take most of the work, and Liverpool, Bolton, Bury, Manchester, Ormskirk, Southport, Runcorn, Blackburn and Burnley sit inside the same radius.
If the vehicle is beyond 25 miles, say so on the call and Paul will tell you straight away rather than quoting for a job he cannot reach.
A call is answered by the person who will do the work, so the price, the timing and whether the job is possible on that vehicle are all settled in one conversation rather than passed between an office and a locksmith.
Form messages are read between jobs, so for a vehicle that is blocking a road, a car park or a driveway, the phone is always the faster route. What that call turns into is written up by the drivers themselves in the Google reviews for Locked Out.
Each page sets out what the job involves, what changes the price and the questions drivers ask first.
The nine towns below take most of the work, and each has its own page with the jobs done there.
The Wigan districts cover Ashton in Makerfield, Orrell, Billinge, Hindley and Standish, and every other town inside the radius is listed on the areas we cover page.
These two pages answer what drivers ask most often on the first call.
The credentials, the kit and the hours.
By key type and by make.
The number is 07900 885231, and it is answered by Paul Wright, who carries out the work himself. The same number takes WhatsApp messages.
No, calls are answered from 6:00 AM to 8:30 PM. A message sent outside those hours is picked up from 6:00 AM the next morning.
Yes, every job is carried out at the vehicle, whether that is a home, a workplace, a car park or the roadside, because the key cutting machine and the programmers travel in the van.
Yes, the starting price for the job is given on the call once the make, the model, the year and the key situation are known. No VAT is added to any job.
Yes, someone has to be with the vehicle to give access and to show proof of ownership when it is parked away from the home address of the owner.
No, Locked Out is a mobile business. The address at 21 Charlotte Dr is the base rather than a shop, so the van comes to the vehicle instead.
The call back form on this page is the written route, and it reaches Paul directly. For anything urgent the phone is faster.
Paul travels up to 25 miles from Wigan. Beyond that radius he will say so on the call rather than quoting for a job he cannot reach.
Call 07900 885231. Paul answers the phone himself, every day from 6:00 AM to 8:30 PM.