Privacy Policy
This policy explains what personal information Locked Out Auto Locksmith Northwest Ltd collects from a driver who calls, messages or books a job, and how that information is used, stored and protected.
Locked Out Auto Locksmith Northwest Ltd is the data controller for the information covered on this page and can be reached on 07900 885231 or at 21 Charlotte Dr, Wigan WN3 6BF.
Ask a question about this policy
Who We Are
Locked Out Auto Locksmith Northwest Ltd is a mobile auto locksmith business based at 21 Charlotte Dr, Wigan WN3 6BF, trading as Locked Out Auto Locksmith Northwest and covering Wigan and the surrounding towns.
The business is the data controller for the personal information described on this page, which means it decides why that information is collected and how it is used.
Information We Collect
Information is collected directly from a driver when a job is booked by phone, message or the contact form on this site, rather than gathered from any other source.
- Name and contact details, including a phone number and an email address where one is given
- Vehicle details needed for the job, including the make, model and registration
- The address or location where the work is carried out
- Payment details taken at the time of the job
- Any message sent through the contact form or WhatsApp
How We Use Your Information
Information is used to confirm a booking, carry out the locksmith job, take payment and answer any question asked before or after the work is done.
The same details are used to keep a record of the job for accounting and guarantee purposes, and are not used for any purpose a driver has not agreed to.
Sharing Your Information
Personal information is not sold or passed to anyone outside the business except where a payment needs processing, where a supplier is involved in completing the job, or where the law requires it.
Any party information is shared with is required to keep it secure and use it only for the purpose it was shared for.
Your Rights Under UK Data Protection Law
Under UK data protection law a driver has the right to ask what personal information is held about them, to have incorrect information corrected, to have information deleted where there is no reason to keep it, and to object to how it is used.
To use any of these rights, contact Locked Out Auto Locksmith Northwest with the request and Locked Out Auto Locksmith Northwest Ltd will respond as quickly as possible.
Cookies and Website Usage Data
This website may use cookies and similar technology to remember basic settings and to understand how pages are used, in order to keep the site working well and improve it over time.
A driver can control or delete cookies through their own browser settings. Turning cookies off does not affect the ability to call or message the business to book a job.
How Long We Keep Your Information
Job and payment records are normally kept for six years to meet UK tax and accounting requirements, after which they are deleted.
A message sent through the contact form or WhatsApp that does not lead to a booking is kept only for as long as needed to answer it.
Changes to This Policy
This policy may be updated from time to time as the business or the law changes. The version on this page is always the current one, and the date at the top shows when it was last updated.
Questions About How Your Information Is Used
Call 07900 885231 or message on WhatsApp and Paul will answer any question about this policy directly.